Services

Questions?

Click here to chat or text us at (563) 316-2600.

We're Here to Serve You! In addition to a wonderful selection of stores you will find amenities and services to make your visit a pleasure. Guest Services located in the Mall Management Office offers these amenities:

• Directions and Store Information
  
• Mall Directories
  
• Program and Event Information
  
• Free Wheelchair Service 
  
• Lost and Found
  
• Security Assistance
  
• Employment Opportunities at NPM
  
• Calls for Taxi Service
  
  
  

NorthPark Mall Management Office

The Office is open Monday through Friday - 8:30 a.m. to 5:30 p.m. A Manager-on-Duty is available during select weekends. If the office is closed, please text us at (563) 316-2600 and we will get back with you shortly.

Stroller Rental

Strollers are available for rental at several SmartCarte units in the center:  in the main entrance to the Food Court next to Barnes & Noble and in the hallway next to The FieldHouse.  

NorthPark Mall Security Team

Our security team is here to help. Security monitors the center seven days a week, and enforces our code of conduct so everyone can enjoy their shopping experience. Please call on them whenever you need assistance. During mall business hours, Guest Services will contact Security for you. Or you may contact them at any time at (563) 391-4509.

Employment Opportunities

Looking for a job? Visit the jobs listing page to view opportunities available with NorthPark Mall stores. 

Bank & Automatic Teller Machines (ATMs)

For your convenience, there is (1) ATM located near Younkers Court and (1) in Orange Julius/Dairy Queen Court. First Midwest Bank is located outside the mall near Olive Garden- Call them at (563) 333-4675 for more information.

Mall Walkers

A walk through the mall may do more good than you ever imagined. Walking is one of the best workout choices for all around health and fitness. Mall walking offers the same health benefits as walking outdoors, without the heat and humidity of summer or the cold and snow of winter.

Did you know...

Walking is one of the best workout choices for all around health and fitness. A 150 lb. person can burn up to 350 calories walking briskly for one hour at 4mph. Walking can lower blood pressure and help raise levels of high density lipoprotein (HDL) - the "good" Cholesterol. Walking can strengthen bones and help prevent osteoporosis. Walking can lower blood sugar and insulin levels, reducing the risk of diabetes.